Request timed out error if VPN is not established

Product:	IMiS/mDMS Client - Android
Release:
Date:	06/03/2016

Case:

Error message "Request timed out" appears when VPN connection is not established.

Description:

If »Request timed out« error appears ...

... check your VPN connection first.

Step 1: Download application AnyConnect (Cisco Systems, Inc.) from Google Play Store.
Step 2: Open application AnyConnect. Turn on »AnyConnect VPN«.

Step 3: Enter username / password and press »Connect«.

Step 4: Open IMiS/iDMS application, enter username / password and press »Login«.

Related Documents:

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