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Product:	IMiS/OCR Server
Release:	7.x, 8.x, 9.x
Date:	12/30/2019

Case:

IMiS/OCR Server service is usually running unattended and can run out of memory or crash due to an unsupported input file. When such a thing occurs the solution is to restart the service. This article describes how to set up a schedule to restart the IMiS/OCR Server service periodically using Windows Task Scheduler.

Description:

First thing to do is to create a batch file containing command to stop and start the IMiS/OCR Server service. Use Notepad or a text editor of your choice and create a text file RestartOCRServer.bat with the following content:

net stop IMiSOCRServer
net start IMiSOCRServer

Note that IMiSOCRServer represents the IMiS/OCR Server service name. To check the service name first open Services window (services.msc).



Locate IMiS/OCR Server service, right click on the service and select Properties. Service name is located on the General tab on the service properties window.



Verify that the batch file actually restarts the service. Open Command Prompt (cmd.exe) with Administrator privileges and execute RestartOCRServer.bat from the command line.

Next step is to create a task to periodically restart the IMiS/OCR Server service. First open the Task Scheduler window (taskschd.msc /s).



Create a new task with the "Create task..." command. On the General tab select a task name and optionally, a task description. Enable options "Run whether user is logged on or not" and "Run with highest privileges".



On the Triggers tab add a new trigger using "New..." command. Set up a schedule on the Settings section. Do not forget to check the Enabled option.



On the Actions tab add a new action using "New..." command. Select "Start a program" for an Action and enter the location of the RestartOCRServer.bat file.



Select OK to create the task. You might be asked to enter Administrator credentials because "Run with highest privileges" option was enabled.




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