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USB keys should not be removed while USB protected product is running
| Product: | IMiS/Scan++, IMiS/View++, IMiS/OCR Client, IMiS/OCR Server |
| Release: | * |
| Date: | 04/11/2006 |
Case:
Our USB iKey protection token supplier suggested that USB keys should not be removed/exchanged while USB protected OCR product is running. There were reports that exchanging USB keys while the OCR product was running can cause "available characters" quota to drop to 0.
Description:
Users are advised to perform USB iKey changes while the machine running the product is TURNED OFF!
This is only valid using the following Products:
- IMiS/Scan++ (versions 3.4.308 and higher)
- IMiS/View++ (versions 3.4.308 and higher)
- IMiS/OCR Client (versions 3.1.307, 4.6.412, 4.6.504 and higher)
- IMiS/OCR Server (versions 4.6.404, 4.6.412, 5.6.509 and 6.6.601)
If you're uncertain if your Product is affected by this issue let us know by sending an email to support@imis.si and you'll get the response from our support team.
Related Documents:
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